Terms of Service
OVERVIEW
This website is operated by Smart ScaLED Solutions UK. Throughout the site, the terms “we”, “us” and “our” refer to Smart ScaLED Solutions UK. Smart ScaLED Solutions UK offers this website, including all information, tools and services available from this…
Delivery charges and timescales vary depending on the type of products ordered and the delivery address. We strive to dispatch all stock orders placed before 1pm on the next day, however we cannot absolutely guarantee this level of service during very busy periods…
Made-to-measure or custom items, such as our LED Strip Lights cannot be cancelled or returned (unless faulty), since they are being produced just for you. So please take extra care when ordering these items to ensure that your specifications are correct. Any order…
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your debit or cr…
You should check all products you receive against your order. If the products you receive are damaged or incorrectly supplied on delivery then you must note the details of any damage or error in supply on the delivery documentation or if you are unable to view the…
If you choose to return any products to us, we will not be responsible for any loss or damage to them in transit and, for this reason, we recommend that you use a recorded delivery service. If returned products are lost or damaged in transit, we reserve the right …
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